Invoices are generated as a part of an automated billing process that is very well-tested. This process has been successfully generating accurate invoices over a long period of time. So the scenario of witnessing an issue with the invoice is quite rare.
However, if you encounter an error in any such rare instance, then please write to us at gopayments@greytip.com with a description of the issue. Our team will quickly review the issue or revert with feedback to address the issue. As a follow-up process, if there is a requirement for a modification of the invoice, the same is handled in the form of a credit note or debit note. We cannot make any modifications to the already generated invoice, hence we take this approach.
Note: In case the admin is unable to see this option, we recommend you to contact your admin to enable this feature.
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Related Links:
Video- To watch the videos on greytHR, click here.
FAQs- To read more FAQs on Invoices, click here.
Documentation- To learn more about the Admin portal, click here.
Product Update- To read our product update, click here.
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