How can admin rectify issue when employee swipes are unavailable in biometric database?

To rectify the issue when the employee swipes are unavailable in the biometric database, you need to contact the Biometric vendor to fix the issue. When the swipe details reflect on the Employee Swipes page on greytHR, you need to manually process the attendance for your employees. 

Note: The automatic attendance process setup on greytHR processes attendance only for the previous day, you need to manually process the attendance for the past days.

To know how to process attendance for All Employees or Selected Employees, click here.

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