After separation, ex-employees are informed about their extended ESS portal services via SMS/Email. As an ex-employee, you can log in to your ESS portal with your existing credentials. However, in exceptional cases when you forget your credentials, you can reset your password by the following methods:
Reset via alternate email address: This scenario occurs when you remember your login ID and forget your password.
On your greytHR ESS portal login page, in the Login ID textbox, enter your login ID.
Click Forgot Password. The Forgot password? That’s okay! Let’s change it card appears.
In the Login ID textbox, enter your login ID.
Click Continue. A success message appears stating that an email is sent to your alternate email address to reset your password.
Reset via alternate mobile number: You can reset your password by entering the 6-digit OTP sent to your alternate mobile number.
On your greytHR ESS portal login page, in the Login ID textbox, enter your login ID.
Click Forgot Password. The Forgot password? That’s okay! Let’s change it.
In the Login ID textbox, enter your login ID.
Click Continue. A message appears informing you that an OTP has been sent to your mobile number.
In the OTP textbox, enter the OTP that you have received.
Click Continue. The Reset your password page appears to reset your new password.
Contact your HR admin: Your HR admin will share the login credentials to sign in to the portal.
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Related Links:
Video- To watch videos on the ESS portal, click here.
FAQs- To read more FAQs about the greytHR Alumni Portal, click here.
Documentation- To read more about the greytHR Alumni Portal page, click here.
Product Update- To read about the product update, click here.
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