How can employee close their helpdesk ticket?

Helpdesk is a greytHR internal ticketing system that helps an employee to raise a ticket to solve the queries. 

To close the ticket, the employee must perform the following actions:

1. From the greytHR ESS login, click Helpdesk. The Helpdesk page opens.
2. Under the Active tab, click the resolved card you want to close. The card expands.
3. Click the Close button to close your ticket.

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Related Links:

Video -  To watch the videos on the ESS portal, click here. 

FAQs - To read more FAQs on Helpdesk ticket, click here.

Documentation -  To learn more about the Helpdesk ticket page, click here.

Product Update - To read about the product update, click here.