Employee is unable to raise expense claim via ESS portal. Why?

If an employee is unable to raise an expense claim via the ESS portal, it is because the employee is not assigned a reviewer.

To assign a claim reviewer to an employee, the admin must perform the following actions:

1. From the greytHR Admin login, navigate to Expense Claims > Claims Reviewer. The Claims Reviewer page opens.
2. Click Add New. The Add Claim Reviewer form opens. 
3. From the Template dropdown list, select the relevant template.
4. From the Employee dropdown list, select the employee you want to appoint as a claim reviewer.
5. From the Claim Reviewer 1 dropdown list, select the reviewer.
6. Click Save to assign a claim reviewer to the employee.

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