Employee is unable to raise expense claim via ESS portal. Why?

Created by Product Content Team, Modified on Tue, 12 Mar at 3:06 PM by Product Content Team

If an employee is unable to raise an expense claim via the ESS portal, it is because the employee is not assigned a reviewer.

To assign a claim reviewer to an employee, the admin must perform the following actions:

From the greytHR Admin login, navigate to Expense Claims > Claims Reviewer. The Claims Reviewer page opens.
Click Add New. The Add Claim Reviewer form opens.
From the Template dropdown list, select the relevant template.
From the Employee dropdown list, select the employee you want to appoint as a claim reviewer.
From the Claim Reviewer 1 dropdown list, select the reviewer.
Click Save to assign a claim reviewer to the employee.

Related Links:

Video:

To watch the Apply Reimbursement Claim on behalf of an Employee video, click here.
To watch the Monitor Employee Reimbursement Claim Requests video, click here.
To watch the View Employee Reimbursement Statement and Payslip video, click here.

FAQs- To read more FAQs about Claims, click here.

Documentation- To read more about Claims, click here.

Product Update- To read about the product update, click here.