Why is the Final reviewer unable to approve the claim when the Accept and Forward option is missing?

Created by Product Content Team, Modified on Tue, 12 Mar at 2:56 PM by Product Content Team

If the Accept and Forward option is missing, the final reviewer may not be able to approve an employee's expense claim. This could be due to a claims batch that was not created. 

To avoid this issue, it is important for the admin to ensure to create a claims batch before processing and approving any expense claims.

To learn how to create a claims batch, click here.

Click here to subscribe to our help videos

Related Links:


  • To watch the Apply Reimbursement Claim on behalf of an Employee video, click here.
  • To watch the Monitor Employee Reimbursement Claim Requests video, click here.
  • To watch the View Employee Reimbursement Statement and Payslip video, click here.

FAQs- To read more FAQs about Claims, click here.

Documentation- To read more about Claims, click here.

Product Update- To read about the product update, click here.

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