Why is the Final reviewer unable to approve the claim when the Accept and Forward option is missing?

Created by Product Content Team, Modified on Tue, 12 Mar 2024 at 02:56 PM by Product Content Team


If the Accept and Forward option is missing, the final reviewer may not be able to approve an employee's expense claim. This could be due to a claims batch that was not created. 


To avoid this issue, it is important for the admin to ensure to create a claims batch before processing and approving any expense claims.


To learn how to create a claims batch, click here.


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Related Links:

Video:

  • To watch the Apply Reimbursement Claim on behalf of an Employee video, click here.
  • To watch the Monitor Employee Reimbursement Claim Requests video, click here.
  • To watch the View Employee Reimbursement Statement and Payslip video, click here.

FAQs- To read more FAQs about Claims, click here.

Documentation- To read more about Claims, click here.

Product Update- To read about the product update, click here.


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