How can PSP admin enable a disabled user?

Created by Product Content Team, Modified on Fri, 19 Apr at 12:02 PM by Product Content Team


greytHR Pro is a tool that enables the PSPs (Payroll Service Providers) to securely configure and log in to multiple greytHR accounts of clients with a single click (SSO).

From the greytHR pro account PSP admins can disable and enable users as needed.


To enable users in greytHR Pro, the PSP admins must perform the following actions:


  1. From the greytHR Pro account login, navigate to Teams. The Teams page opens.

  2. Select  Manage Team. A list showing the details of users appears.

  3. Search the user you want to enable and click on the Enable icon.

  4. The Enable Request pop-up appears.

  5. In the Type the reason message box type the reason for disabling the user.

  6. Click Continue to enable the user.



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Related Links:


VideoTo watch the video on greytHR Admin portal, click here

FAQs- To read more FAQs about greytHR Pro, click here.

Documentation- To learn more about the greytHR Proclick here.

Product Update- To read about the product update, click here.




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