How can PSP admin provide access to their employees/users on the greytHR Pro account?

Created by Product Content Team, Modified on Fri, 19 Apr at 11:00 AM by Product Content Team

greytHR Pro offers a range of powerful tools customized for both PSP administrators and users.

To provide access to their employees/users on the greytHR Pro account, the greytHR’s Implementation team must perform the following actions:

From the greytHR Pro account login, navigate to Teams. The Teams page opens.
Select the Manage Team tab.
Click + Add New User. The + Add New User page opens.
Under the Basic Info section, in the First Name text box, enter the first name of the required PSP customer.
In the Last Name text box, enter the last name of the required PSP customer.
In the Email text box, enter the email address.
From the Role dropdown list, select the required role.
From the Manager dropdown list, select the required manager’s name.
Click Invite to assign the PSPs access to the greytHR Pro account.
Note:
1. A welcome email is sent to the PSP to further access the greytHR Pro account.
2. You can view the invite status in the Status column as Pending/Active/Link Expired.
3. The Invite link in the welcome mail is active only for 72 hours.
4. You can view/edit/disable the user information by clicking the Edit user information/View user details/Disable user icons.
5. The Insights tab displays team insights through individual cards such as Productivity Metrics, Payslips processed, Quality of Service, and Aging of tickets.

Related Links:

Video- To watch the video on greytHR Admin portal, click here

FAQs- To read more FAQs about greytHR Pro, click here.

Documentation- To learn more about the greytHR Pro, click here.

Product Update- To read about the product update, click here.