Why does the system ignore the shift overridden in the shift roster after the admin overrides an employee's shift from the shift override tab during attendance processing?

Created by Product Content Team, Modified on Mon, 11 Mar at 10:56 AM by Product Content Team

The system does not take into account the shift that was changed in the shift roster after the admin manually changes an employee shift using the Shift Override tab, when processing attendance. This happens when the option in the Advanced Options page Consider Shift Roster Over Shift Override Changes is not selected for the employees.

To enable the option to consider shift roster over shift override changes, the admin must perform the following actions:

From the greytHR Admin portal, navigate to Settings icon > System Settings > Miscellaneous > Advanced Options. The Advanced Options page opens.
From the Select dropdown list, select Attendance.
In the Search search box, enter Consider Shift Roster Over Shift Override Changes.
From the table, under Caption, select the Consider Shift Roster Over Shift Override Changes checkbox.
Click Save to consider the shift roster over the shift override changes option.

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Related Links:

Video- To watch the video on the Shift Override page, click here.

FAQs:

To read more FAQs about Shift Override, click here.
To read more FAQs about Shift Roster, click here.

Documentation- To learn more on how to configure Shift precedence, click here.

Product Update- To read about the product update, click here.