How can admin add FAQs for employees in bulk?

Created by Product Content Team, Modified on Wed, 18 Jun at 5:34 PM by Product Content Team


The FAQs page in the greytHR Admin portal is a solution to address and clarify the employees' policy-related queries.


To add FAQs for your employees in bulk, the admin must perform the following actions:

  1. From the greytHR Admin login, navigate to Employee > Setup FAQs. The FAQs page opens.
  2. Click Create FAQs. The Create New pop-up appears.
  3. In the Name text box, enter the name for your FAQs.
  4. From the FAQs Type dropdown list, select the Document.
  5. Click Create to create the FAQs section. You can view the newly created section on the left side of the page.
  6. Click the created FAQs section to attach the relevant document.
  7. Click the Attach icon and select the required file from your local directory.
  8. Click the ↓ arrow in the Download Sample Document field to download the sample document.
  9. Click Save to add the FAQs for your employees in bulk.
    Note: You can upload the documents in CSV and PDF file formats only. Ensure that the document follows the Q&A format.

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