How can admin enable company FAQs in the Bella ESS chatbot?

Created by Product Content Team, Modified on Tue, 12 Mar at 10:11 AM by Product Content Team

FAQs are typically created and published by companies, organizations, websites, or individuals to provide a convenient resource for users or customers seeking information. 

To enable company FAQs in the Bella ESS chatbot, the admin must perform the following actions:

  1. From the greytHR Admin login, navigate to Settings icon > User Administration User User Roles. The User Roles page opens and displays the list of roles.
  2. Select the employee card and click the edit icon. A form appears.
  3. From the Category dropdown list, select Employee Chatbot.
  4. In the table, check the Read Access and Write Access checkbox next to Employee Policy Management.
  5. Click Save to enable your company FAQs in the Bella ESS chatbot.

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Related Links:

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FAQs: To read more FAQs about the User roles, click here.

Documentation:  To learn more about the User roles page, click here.

Product Update: To read about the product update, click here.

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