Why is admin unable to view employee swipes in application?

Created by Product Content Team, Modified on Wed, 21 Feb at 11:56 AM by Product Content Team

Employee swipes are the recorded instances when an employee uses an identification card, access card, or biometric device to gain entry or exit from the company.

One of the main reasons for the missing employee swipes is the lack of access card details in the greytHR database. 

To add an employee’s access card details, the admin must perform the following actions:

  1. From the greytHR Admin login, navigate to Employee Information Access Card Details. The Access Card Details page appears.
  2. From the Search Employee search box, search for the employee whose access card details you want to add to your greytHR database. Access Card Details form appears.
  3. Click the Add button. The Access Card Details form appears.
  4. In the Access Card Number text field, enter the access card number allotted to the employee.
  5. From the From Date drop-down calendar, select the date on which you issued the access card to the employee.
    Note: If you know the leaving date of the employee, then you can enter the date in the To Date drop-down calendar. This feature is useful in the case of a contract employee.
  6. Click Save to save the access card details of the selected employee.

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Related Links:

Video- To watch the video on Access Card Detailsclick here.

FAQs- To read more FAQs about the Access Card Details, click here.

Documentation- To learn more about the Card Details page, click here.

Product Update- To read about the product update, click here.

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