What are the different situations where a category gets locked?

Created by Raghul David, Modified on Wed, 18 Jun at 12:08 PM by Product Content Team


The greytHR DataShare Hub module is a centralized place where the Payroll Service Providers (PSPs) and their customers can exchange or share data securely with each other. Thus helping the PSPs and their customers to save time and achieve efficiency & transparency.


To start using the DataShare Hub module, the first step is to create a category to exchange the data.

The Category List page in the greytHR Admin portal allows you, as PSP, to exchange data with your customers. The exchange might include requesting Inputs for providing payroll service or providing Output as a final result. You can create categories from the Category List page to collect customer inputs.


However, there are instances where these categories can become locked. 


The following situations can lock a category:

  • Customers confirm that all the required input/output files are shared. 
  • Customers confirm that there are no input/output files available for a category. 
  • When a PSP manually locks a category.
  • When a PSP sets a cut-off/last date for the customers to share the input/output files.

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