While approving claims an error message appears stating ‘no open draft to approve’. Why?

The error message stating ‘no open draft to approve’ appears if the Claims Batch is not created. 

A Claims Batch is a group of claims that helps the admin to collect all the claims raised by employees for a specific duration. 

For example, the admin can create a claims batch for a particular month. All the expenses claimed by your employees in the specific month are organized in that particular claims batch. You can also create a claims batch for future dates.

It is important to ensure to create a claims batch before you process and approve any expense claims. 

Looking for More Support?

Find answers and insights across our resources. Refer to our detailed Knowledge Base for in-depth articles, explore our practical video guides, and stay informed with our latest product updates.