While approving claims an error message appears stating ‘no open draft to approve’. Why?

Created by Product Content Team, Modified on Tue, 12 Mar at 3:08 PM by Product Content Team


The error message stating no open draft to approve’ appears if the Claims Batch is not created. 


A Claims Batch is a group of claims that helps the admin to collect all the claims raised by employees for a specific duration. 


For example, the admin can create a claims batch for a particular month. All the expenses claimed by your employees in the specific month are organized in that particular claims batch. You can also create a claims batch for future dates.

It is important to ensure to create a claims batch before you process and approve any expense claims. 


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Related Links:

Video:

  • To watch the Apply Reimbursement Claim on behalf of an Employee video, click here.
  • To watch the Monitor Employee Reimbursement Claim Requests video, click here.
  • To watch the View Employee Reimbursement Statement and Payslip video, click here.

FAQs- To read more FAQs about Claims, click here.

Documentation- To read more about Claims, click here.

Product Update- To read about the product update, click here.


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