Why does the system only show the out swipe and not capture the in swipe when the employee marks attendance using greytHR Visage in the morning?

Created by Product Content Team, Modified on Thu, 3 Jul at 12:26 PM by Product Content Team


greytHR Visage is a facial recognition-based attendance management system offered by greytHR. It utilizes facial recognition technology to accurately track employee attendance, replacing traditional methods such as manual registers or swipe cards.


If there is no configured in-margin for the designated shift, the system will not account for any swipes occurring before the shift start time on that specific day; instead, it will attribute them to the previous day. Modify the in-margin to either 1 or 2 hours, with the understanding that this adjustment will not be applicable to previous swipes; instead, it will come into effect starting from the next day onward.


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