As an employee, I am unable to log in through my ESS portal. When I log in through the mobile app, it logs in and logs out intermittently. What could be the reason?

Created by Product Content Team, Modified on Wed, 13 Mar at 5:02 PM by Product Content Team

Logging in through the ESS portal provides secure access to personalized information and features.

As an employee, you face an error to log in via the ESS portal or mobile app if your admin has asked you to acknowledge your onboarding form. You must ensure to read and acknowledge the company policies during your onboarding process from your ESS portal. This facilitates smooth logging into your portal or accessing your mobile app.

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