During Full and Final Settlement, if the POI window is open, as an admin you must first complete the POI process to proceed with the final settlement. If the selected employee's POI workflow is pending then you will view an error message POI Workflow is open for employee name/number, please proceed to complete the workflow and then do the settlement. You must take action on the POI Overview page and then complete the final settlement to avoid any errors during tax computation.
The same error message appears even on the Excel Import page while doing Full and Final settlement using Full and Final Settlement details importer.
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Related Links:
Video- To watch the POI submission video, click here.
FAQs- To read more FAQs about the POI, click here.
Documentation- To learn more about POI, click here.
Product Update- To read about the product update, click here.
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