How can PSP remind customers to submit input files?

Created by Product Content Team, Modified on Mon, 22 Apr at 1:55 PM by Product Content Team


The greytHR DataShare Hub module is a centralized place where Payroll Service Providers (PSPs) and their customers can seamlessly exchange or share the necessary files with each other.
Using the feature, both PSP and customer admins can exchange data input and output files. 


To remind customers to submit inputs files, the PSP must perform the following actions:

  1. From the greytHR Admin login, navigate to DataShare Hub > Inputs. The different input category cards appear.
  2. Click Send Reminder on the required input category card. The Employee addition pop-up appears. 
  3. In the Write Remarks description box, enter the required remarks.
  4. Click Send to remind customers to submit inputs files. A success message appears. 

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Related Links:

Video:

  • To watch the video on Creating a Category List using DataShare Hub, click here.
  • To watch the video on Reviewing Input files using DataShare Hub, click here.
  • To watch the video on Uploading Output files using DataShare Hub, click here.
  • To watch the video on Uploading and Downloading files using DataShare Hub, click here.

FAQs- To read more FAQs about DataShare Hub, click here.

Documentation- To learn more about the DataShare Hub pages, click here.

Product Update- To read about the product update, click here.

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