An account is disabled when you reach the maximum limit for invoice service. This occurs if outstanding invoices are not paid before the next invoice is generated. A reminder is dispatched two weeks prior to the account being disabled. The reminder is conveyed through both a notification within the greytHR application and an email. Once the outstanding payment is received, the account is promptly reactivated.
Looking for More Support?
Find answers and insights across our resources. Refer to our detailed Knowledge Base for in-depth articles, explore our practical video guides, and stay informed with our latest product updates.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article