How can admin track the created tickets?

Created by Raghul David, Modified on Mon, 19 Feb at 1:15 PM by Product Content Team


Admins create tickets to seek assistance or resolution for various issues they encounter.


To track tickets created by the Admin/User, the admin must perform the following actions:

  1. From the greytHR Admin Home page, navigate to My Account > My Account > Tickets. The Tickets page opens.
  2. From the Status dropdown list, select the required status such as All, Open, or Solved. The list displays.

Click here to subscribe to our help videos

Related Links:

Video - To watch more videos on greytHR Admin portal, click here.

FAQs - To read more FAQs about Admin portal, click here.

Documentation - To read more about the Admin Portal, click here.

Product Update - To read about the product update, click here.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article