How can admin withdraw employees' claim request application?

Created by Product Content Team, Modified on Wed, 18 Jun at 12:15 PM by Product Content Team


An employee submits a reimbursement claim to request a refund or reimbursement for expenses they incurred on behalf of their organization or company.

To withdraw an employee’s claim request, the admin must perform the following actions:

  1. From the greytHR Admin login, navigate to Workflow > Monitor Claims. The Claims page opens.
  2. From the EmployeeList, and Applied Date dropdown filters, select the required options to customize the list of applications.
  3. Click the required application card. The card opens and displays a form with information such as Claim No and DateAmount Claimed, Invoice of the claim, and Workflow History. You can also view the Timeline, which displays the journey of the application.
  4. Click the Withdraw button to withdraw the employee’s claim request. A success message appears. 

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