Why is admin unable to make a bank transfer on the Bank Transfer page? The message “Bank Transfer is not configured. Please contact system admin to configure Bank Transfer” appears.

Created by Product Content Team, Modified on Mon, 22 Apr at 11:06 AM by Product Content Team


Bank transfer allows employers to directly deposit salaries, bonuses, and other payments into employee bank accounts, rather than issuing paper checks or other forms of payment.


As an admin, you must enable the Add this as a Bank Transfer Type checkbox on the Payroll Repository page to make smooth bank transfers from the Bank Transfer page.

To enable the Add this as a Bank Transfer Type checkbox, perform the following actions:

  1. From the greytHR Admin portal, navigate to Payroll Setup Payroll Repository. The Payroll Repository page opens.

  2. In the Search Component search box, enter Net Pay. The page displays options related to Net Pay.

  3. Under the General Properties tab, enable the  Add this as a Bank Transfer Type checkbox.

  4. Click Save Changes. A success message appears.



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Related Links:

Video- To watch a video on Bank Transfer, click here.

FAQsTo read more FAQs about the Bank Transfer click here.

Documentation- To read more about the Bank Transfer page, click here.

Product Update- To read about the product update, click here.


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