Why is an employee unable to declare FBP from their ESS portal even after releasing FBP declaration?

Created by Product Content Team, Modified on Mon, 22 Apr at 11:02 AM by Product Content Team

A Flexible Benefit Plan (FBP) customizes the employees' salary breakup to achieve maximum tax benefits.

If the admin has enabled the Hide Zero Entitlement Valued Components in ESS option then the employee will not be able to declare FBP from their ESS portal.

As an admin, to disable the option, you must perform the following actions:

From the greytHR Admin portal, navigate to the Settings icon > System Settings > Miscellaneous > Advanced Options. The Advanced Options page opens.

2. From the Section dropdown list, search for FBP. The FBP settings options appear in the table.

3. In the Search search box, enter Hide Zero Entitlement Valued Components in ESS. The table displays the option.

4. Deselect the Hide Zero Entitlement Valued Components in ESS checkbox.

5. Click Save to disable the option. A success message appears.

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Related Links:

Video -

To watch video on Create and release FBP declaration for employees, click here.
To watch video on Declare FBP on behalf of an employee, click here.

FAQs: To read more FAQs about FBP, click here.

Documentation -

To learn how to create and release FBP, click here.
To learn how to declare FBP on behalf of an employee, click here.
To learn how to create new FBP policy, click here.

Product Update: To read about the product update, click here.