How can PSPs log in to customers'/clients' greytHR accounts via greytHR Pro?

Created by Product Content Team, Modified on Wed, 18 Jun at 3:48 PM by Product Content Team


greytHR Pro is a tool that enables the PSPs (Payroll Service Providers) and their team members to securely configure and log in to multiple greytHR accounts of clients.

They have direct access to customers'/clients' greytHR accounts through Single Sign-On (SSO).

To directly log in to the customers'/clients' greytHR accounts via greytHR Pro, the PSPs must perform the following actions:

  1. From the greytHR Pro account login, go to Clients. The Clients page opens.

  2. Select the client whose account you want to log in and click the →] Login button available on the selected client’s row to directly log in to the customers'/clients' greytHR account through Single Sign-On (SSO). 

Note: As a PSP, you can also directly click the client account to view the client details, DashboardManage Assignee, and Activity Log tabs.


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