What happens if an employee does not enter OTP within the time limit?

Created by Product Content Team, Modified on Wed, 13 Mar at 3:58 PM by Product Content Team

A one-time password (OTP) is a temporary code crucial for a secure authentication process and is valid for a limited period. If an employee does not enter the OTP within the required time frame, the system will not authenticate the login attempt, and an error message will be displayed indicating that the OTP has expired.

To log in to the greytHR mobile app, the time to enter OTP is limited to only 15 minutes. If the employee does not enter OTP within 15 minutes, then they must request another OTP


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