Why is the use of standard SMS templates?

Created by Product Content Team, Modified on Fri, 15 Mar at 12:28 PM by Product Content Team


As per the new TRAI regulations, communication messages such as OTP, verification codes, and event notifications sent to the customers must be registered with the TRAI Distributed Ledger Technology (DLT) platform to avoid spam. You cannot customize the SMS templates anymore.


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Related Links:

Video - To watch videos on the Admin portal, click here.

FAQs - To read more FAQs about SMS template, click here.

Documentation - To read more about the Admin portal, click here.

Product Update - To read about the product update, click here.

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