greytHR’s web interface prompts the employee to sign in again even after signing in from their mobile app, if the employee’s shift’s in margin is set to 0. This means that any swipes recorded before the in-time are considered for the previous day, and such swipes are not recorded for the current day's shift. This results in the display of only the Sign In button.
To resolve this, the admin must increase the in margin. However, the swipes already recorded will continue to be considered for the previous day. The updated configuration will become effective from the next day.
Looking for More Support?
Find answers and insights across our resources. Refer to our detailed Knowledge Base for in-depth articles, explore our practical Video Guides, and stay informed with our Latest Product Updates.
Want to explore more features on greytHR? Talk to Us!
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article