How can employee raise a DeviceDetect request?

Created by Product Content Team, Modified on Thu, 19 Jun at 5:59 PM by Product Content Team

The greytHR's DeviceDetect feature helps organizations to avoid proxy attendance that the employees may mark for another employee.

The Device Change screen appears only when employees login in from a non-registered device. If the device is not mapped as the employee’s in the greytHR database, the mobile app will recognize the new device and display the Device Change screen.

To raise a Device Change request, the employee must perform the following actions:

From the greytHR Mobile App login, on the Device Change screen, from the dropdown list, select the required reason for Device change.
Tap Submit to raise the request for Device Change. The Your request is under way! message appears.

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